exploring the uses of ajax in web service delivery within soa



Ramona Berkmann, Marco Blum Serviceorientierte Architektur und die Web-Services Ramona Berkmann, Marco Blum Serviceorientierte Architektur und die Web-Services Новинка

Ramona Berkmann, Marco Blum Serviceorientierte Architektur und die Web-Services

1789 руб.
Studienarbeit aus dem Jahr 2014 im Fachbereich Informatik - Internet, neue Technologien, Note: n.d., Fachhochschule Vorarlberg GmbH , Veranstaltung: Grundlagen der Prozesssteuerung, Sprache: Deutsch, Abstract: Web Service ist ein Thema, das in der heutigen Zeit zwar wenig besprochen, dennoch oft genutzt und verwendet wird. Serviceorientierte Architekturen (SOA) hingegen sind für Unternehmen ungemein interessant. Die Autoren haben sich deshalb für die Themen SOA und Web-Services entschieden. Zudem sind die Zusammenhänge dieser beiden Gebiete nicht immer geläufig und das obwohl wir gerade Web-Services in unserem täglichen virtuellen Leben oft gebrauchen. Wer von uns hat nicht schon mal bei Amazon etwas gesucht?Doch nun zur eigentlichen Frage, welche beide Autoren in dieser Arbeit, versuchen zu bearbeiten. Wie hängen die Web-Services mit SOA zusammen und wo liegen deren Unterschiede? Ebenfalls soll klar dargestellt werden, was SOA und was Web-Services sind und ferner wollen wir wissen, welche Web-Services sich für die Integration in SOA eignen.Inhaltsverzeichnis:Darstellungsverzeichnis 1. Einleitung 1.1 Zielgruppe1.2 Zentraler Bestandteil der Arbeit 1.3 Motivation, Ergebnisse und Vorkenntnisse 2. SOA und Web -Service - Wir sind nicht dasselbe! 2.1 Definition SOA 2.2 Definition Web-Service 2.3 Unterschiede zwischen SOA und Web-Service 2.4 Orchestration und Choreographie von SOA 3. Der Web-Service-Technologiestack 3.1 Der Web-Service-Technologiestack als Baukastensystem 3.1.1 SOAP...
Kirill Perfiliev Mobile Web Services Kirill Perfiliev Mobile Web Services Новинка

Kirill Perfiliev Mobile Web Services

9639 руб.
This book examines Service Oriented Architectures (SOA) and Web Services, in particular focusing on the mobile domain. It presents a Contract First framework for platform-independent specification and automated implementation of Web Services adapters. For functionally and semantically interoperable implementation in the healthcare domain, HL7 is exemplarily addressed. The feasibility and appropriate­ness of the developed top-down approach is proven considering an implementation of a semi-mobile demonstrator HL7 Web Service. Finally, problems and future directions of Web Services, Mobile Web Services and Contract First development are analyzed.
Ernesto Exposito Smart SOA Platforms in Cloud Computing Architectures Ernesto Exposito Smart SOA Platforms in Cloud Computing Architectures Новинка

Ernesto Exposito Smart SOA Platforms in Cloud Computing Architectures

7205.1 руб.
This book is intended to introduce the principles of the Event-Driven and Service-Oriented Architecture (SOA 2.0) and its role in the new interconnected world based on the cloud computing architecture paradigm. In this new context, the concept of “service” is widely applied to the hardware and software resources available in the new generation of the Internet. The authors focus on how current and future SOA technologies provide the basis for the smart management of the service model provided by the Platform as a Service (PaaS) layer.
Demian Antony D'Mello QoS and Service Offer Driven Web Services Selection and Compositions Demian Antony D'Mello QoS and Service Offer Driven Web Services Selection and Compositions Новинка

Demian Antony D'Mello QoS and Service Offer Driven Web Services Selection and Compositions

4983 руб.
Web Services currently is the main enabling technique to realize Service Oriented Architecture (SOA). This book provides brief introduction to the conceptual Web services architecture and brings out potential research issues related to non-functional property based Web service selection and compositions. The author provides Quality of Service (QoS) and Service Offer based selection mechanisms for primitive and composite Web services. The book contains the various works carried out towards QoS aware Web service selection and compositions.
Rasak Salaam Appraisal of Local Government Autonomy on Service Delivery at the Grassroots in Nigeria Rasak Salaam Appraisal of Local Government Autonomy on Service Delivery at the Grassroots in Nigeria Новинка

Rasak Salaam Appraisal of Local Government Autonomy on Service Delivery at the Grassroots in Nigeria

6627 руб.
Bachelor Thesis from the year 2016 in the subject Politics - International Politics - Region: Africa, grade: 70, Obafemi Awolowo University, course: Political Science, language: English, abstract: This term paper deals with the following questions: To what extent does Local Government autonomy influence service delivery in Nigeria? Do Local Government constitutional powers and functions enable execution of service delivery in Nigeria? Does Local Government autonomy has any impact on service delivery at the grassroots in Nigeria? It is a piece that revolves around Local Government. It aims at examining Local Government against the backdrop of its autonomy and the consequences on service delivery in Nigeria. Do access the groundbreaking analysis so as to be abreast with contemporary research on Local Government in Nigeria.The overall aim of this study is to critically examine the nexus between Local Government autonomy and effective social service delivery. In the light of this, the study seeks to examine the degree of Local Government autonomy on service delivery in Nigeria and to appraise constitutional powers and functions of Local Government as regards service delivery. It also examines the impact of Local Government autonomy on service delivery in Nigeria.Based on the aforementioned research questions, the following research assumptions are formulated for this study: Local Governments ineffectiveness and inefficiency on service delivery are due to their lack of autonomy. C...
Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture Новинка

Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture

4307.1 руб.
Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound service-oriented architecture in your organization. Praise for Service-Oriented Modeling Service Analysis, Design, and Architecture «Michael Bell has done it again with a book that will be remembered as a key facilitator of the global shift to Service-Oriented Architecture. . . . With this book, Michael Bell provides that foundation and more-an essential bible for the next generation of enterprise IT.» -Eric Pulier, Executive Chairman, SOA Software «Michael Bell's insightful book provides common language and techniques for business and technology organizations to take advantage of the SOA paradigm. By focusing modeling techniques on the business problem, Bell provides a way for professionals to work throughout the life cycle to create reusable and enduring services.» -Mike Zbranak, CIO, Chase Card Services «This book will become an imperative business and technology service-oriented modeling recipe for any manager, architect, modeler, analyst, and developer in today's software development industry.» -Jeff Schneider, CEO, MomentumSI «'Innovative' and 'groundbreaking' are words that best describe Michael Bell's Service-Oriented Modeling. It depicts a true service modeling approach that elegantly closes a clear and critical service modeling gap in the SOA industry. This holistic book ties these concepts together using real-world examples across a service life cycle that transitions services from ideas and concepts into production assets that deliver business value. A must-read for business and technical SOA practitioners.» -Eric A. Marks, CEO, AgilePath Corporation «As hot as SOA is today, many business and technology professionals still find it challenging to mind the gap between their disparate methodologies and objectives. Herein Michael Bell speaks clearly to both camps in straightforward language, outlining disciplines each can use to communicate effectively and advance the realization of corporate aims. This book is a bible for all who seek to drive business/technology into the future.» -Mark Edward Goodrich, Director, Investing Product Management, Reuters Media «This book takes senior IT architects and systems designers into the depths of modeling for SOA, with a fresh new perspective on tools, terminology, and how to turn the theory into practice. His full life-cycle approach balances process, control, and accountability to align all the participants in the delivery pipeline-clearing the road for successful SOA business solutions.» -Phil Gilligan, Chief Technology Officer, EBS
Kyle Gabhart Service Oriented Architecture Field Guide for Executives Kyle Gabhart Service Oriented Architecture Field Guide for Executives Новинка

Kyle Gabhart Service Oriented Architecture Field Guide for Executives

3309.84 руб.
Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help you understand and realize the benefits of SOA in today's companies, this guide will show you how to plan, implement, and achieve SOA value. Use a prescriptive approach to help you clearly understand SOA and to determine its applications for your business. Applicable to all industries, technology platforms, and operating environments, this innovative book will provide you with essential strategies.
Goetz Viering, Benjamin Müller Service Oriented Architectures (SOA) Goetz Viering, Benjamin Müller Service Oriented Architectures (SOA) Новинка

Goetz Viering, Benjamin Müller Service Oriented Architectures (SOA)

2089 руб.
Seminar paper from the year 2005 in the subject Computer Science - Commercial Information Technology, grade: 1,0, European Business School - International University Schloß Reichartshausen Oestrich-Winkel (Institute of Research on Information Systems), language: English, abstract: Service-oriented architecture (SOA), often enthusiastically emphasized as the future IT infrastructure, is currently a big topic in the IT community. In their seminar thesis, the authors provide an introduction into the technology and management possibilities of SOA.Based on an analysis of literature, the authors analyze the strength, weaknesses, opportunities, and threats for SOA as an IS architecture, including the advantages and disadvantages from both technological and management view. Using this analysis, a framework is proposed that shows that various determinants need to be considered when planning the adoption of SOA in a corporate context. The study shows that beyond capital requirements, also strategic, process, and cultural determinants play a significant role. Considering these, the authors derive a set of four generic adoption strategies for SOA in practice, highlighting exemplary scenarios in which companies should implement SOA themselves or with the help of external providers.While the study highlights the need for further scientific analysis of SOA adoption, managers and executives of IT can use it's results to assess whether SOA fits their current situation or not. The generic ...
Michael Bell Service Oriented Architecture (SOA). A Planning and Implementation Guide for Business and Technology Michael Bell Service Oriented Architecture (SOA). A Planning and Implementation Guide for Business and Technology Новинка

Michael Bell Service Oriented Architecture (SOA). A Planning and Implementation Guide for Business and Technology

4766.96 руб.
Praise for Service-Oriented Architecture «This book provides a superb overview of the SOA topic. Marks and Bell provide practical guidance across the entire SOA life cycle-from business imperatives and motivations to the post-deployment business and technical metrics to consider. With this book, Marks and Bell demonstrate a unique ability to take the complex dynamics of SOA, and through an eloquent set of metaphors, models, and principles, provide an understandable and insightful how-to manual for both technical and business executives. This will become a required handbook for any organization implementing SOA.» —Dan Bertrand, Enterprise Technology Officer & EDS Fellow, EDS Corporation «A fundamental breakthrough in the business and technology perspectives of SOA-this book belongs in every software developer, architect, and IT executive library. Marks and Bell demonstrate a creative and practical approach to building complex, service-oriented systems. I especially liked the hands-on perspective brought to multiple aspects of SOA. A must-have guide in the technology turbulence of the future.» —Ariel Aloni, Chief Technology Officer, SunGard Data Management Solutions «This outstanding text gets straight to the heart of the matter, cutting through the hyperbole and discussing how to drive real business value through SOA. It will certainly impact my behavior, our governance models, and, subsequently, the successful business outcomes we derive as we continue to embrace SOA. A must-read for battle-scarred SOA veterans and fledgling architects alike.» —Christopher Crowhurst, Vice President and Chief Architect, Thomson Learning «Too often, SOA has been perceived as 'all about the technology'-standards, technology stacks, operational monitoring, and the like. In this book, Marks and Bell expand beyond the technology to provide a refreshing business-driven perspective to SOA, connecting the dots between business requirements, architecture, and development and operations, and overlaying these perspectives with tried-and-true governance techniques to keep SOA initiatives on track. A must-read for those leading the charge to adopt SOA within their enterprise.» —Brent Carlson, Chief Technology Officer, LogicLibrary and coauthor of San Francisco Design Patterns: Blueprints for Business Software «Marks and Bell have captured a wealth of practical experience and lessons learned in what has become the hottest topic in software development. In this book, they explain in detail what works and what does not, from procedural issues to technical challenges. This book is an invaluable reference for organizations seeking the benefits of SOAs.» —Dr. Jeffrey S. Poulin, System Architect, Lockheed Martin and author of Measuring Software Reuse: Principles, Practices, and Economic Models «One of the last things companies often consider when implementing a business solution such as SOA is the impact on people. Marks and Bell provide an in-depth look at 'what has to change' from a process standpoint to make any SOA implementation a success. A great read for those considering to embark on an enterprise SOA and looking for the right mix of people, process, and products.» —Alan Himler, Vice President of Product Management and Marketing, LogicLibrary SOA is a complex topic and a complex organizational goal Service-Oriented Architecture: A Planning and Implementation Guide for Business and Technology shows you how to plan, implement, and achieve SOA value through its prescriptive approach, joining the business and strategic perspective to the technical and architectural perspective. Applicable to all industries, technology platforms, and operating environments, this innovative book provides you with the essential strateg
Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis Новинка

Michael Bell SOA Modeling Patterns for Service Oriented Discovery and Analysis

4307.1 руб.
Learn the essential tools for developing a sound service-oriented architecture SOA Modeling Patterns for Service-Oriented Discovery and Analysis introduces a universal, easy-to-use, and nimble SOA modeling language to facilitate the service identification and examination life cycle stage. This business and technological vocabulary will benefit your service development endeavors and foster organizational software asset reuse and consolidation, and reduction of expenditure. Whether you are a developer, business architect, technical architect, modeler, business analyst, team leader, or manager, this essential guide-introducing an elaborate set of more than 100 patterns and anti-patterns-will help you successfully discover and analyze services, and model a superior solution for your project,. Explores how to discover services Explains how to analyze services for construction and production How to assess service feasibility for deployment How to employ the SOA modeling language during the service identification and examination process How to utilize the SOA modeling patterns and anti-patterns for service discovery and analysis Focusing on the Service-Oriented Discovery and Analysis Life Cycle Stage, this book will help you acquire a broad SOA Modeling knowledge base and leverage that to increase efficiency and productivity in the workplace.
Desta Tesfaw Public Service Delivery Reform and Customer Satisfaction in Ethiopia Desta Tesfaw Public Service Delivery Reform and Customer Satisfaction in Ethiopia Новинка

Desta Tesfaw Public Service Delivery Reform and Customer Satisfaction in Ethiopia

8377 руб.
The central focus of this work is identifying and analyzing the factors that determine the success and failures of public service delivery in relation to customer satisfaction. Currently civil service reform program is undergoing in Ethiopia. The main element of the reform program is delivering efficient and effective service to the public. In this regard there are some public institutions that are successful in satisfying their customers by implementing the reform program. On the contrary there are others still not successful. Therefore the major public service delivery factors that were suggested by different researchers and scholars are tested using case study method in this work. Two public organizations are selected i.e. one from the category of successful once and the other from those who are not successful based on the previous researches and preliminary assessments. By designing the conceptual framework, the public service delivery success factors are identified scientifically. In addition different approaches and methods of public service delivery reforms are analysed.
Mengchu Zhou Business and Scientific Workflows. A Web Service-Oriented Approach Mengchu Zhou Business and Scientific Workflows. A Web Service-Oriented Approach Новинка

Mengchu Zhou Business and Scientific Workflows. A Web Service-Oriented Approach

9916.47 руб.
Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service–Oriented Approach focuses on how to design, analyze, and deploy web service–based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features application scenarios that include healthcare and biomedical applications, such as personalized healthcare processing, DNA sequence data processing, and electrocardiogram wave analysis, and presents: Updated research and development results on the composition technologies of web services for ever-sophisticated service requirements from various users and communities Fundamental methods such as Petri nets and social network analysis to advance the theory and applications of workflow design and web service composition Practical and real applications of the developed theory and methods for such platforms as personalized healthcare and Biomedical Informatics Grids The authors' efforts on advancing service composition methods for both business and scientific software systems, with theoretical and empirical contributions With workflow-driven service composition and reuse being a hot topic in both academia and industry, this book is ideal for researchers, engineers, scientists, professionals, and students who work on service computing, software engineering, business and scientific workflow management, the internet, and management information systems (MIS).
Maulahikmah Galinium, Negar Shahbaz Migration of Legacy System to Service Oriented Architecture (Soa) Maulahikmah Galinium, Negar Shahbaz Migration of Legacy System to Service Oriented Architecture (Soa) Новинка

Maulahikmah Galinium, Negar Shahbaz Migration of Legacy System to Service Oriented Architecture (Soa)

10127 руб.
Legacy system refers to an existing system that has been developed in the past and running critical business processes within a company. It could also be considered as the core of the company's system architecture that has significant business value. Therefore this valuable asset must be highly considered in the adaption to SOA. However, not in all cases the company can migrate the legacy system to SOA successfully. The migration process depends on some factors which vary from one legacy infrastructure and series of business processes to another. There is no easy way to transform the existing legacy assets. The fact that considering the right factors to reach legacy system migration success in a specific company is the key value. Therefore, we studied these factors from both business and technical perspectives. In this book, we studied and shared experiences about the factors influencing success of migrating the legacy system into SOA in five different case companies with different expertise including bank, airline, engineering and furniture companies. This book should help the researchers or the readers who are interested in the service-oriented architecture system.
Ronald Schmelzer Service Orient or Be Doomed!. How Service Orientation Will Change Your Business Ronald Schmelzer Service Orient or Be Doomed!. How Service Orientation Will Change Your Business Новинка

Ronald Schmelzer Service Orient or Be Doomed!. How Service Orientation Will Change Your Business

3176.65 руб.
How Service Orientation Will Change Your Business «The real value of this book is that it makes SOA and Web services, which are critical and business-transforming, crystal-clear to the layman, both business and IT leaders. The book stays focused on the real-world issues facing business and government institutions today. In an industry full of experts of many stripes, Ron and Jason are the real thing: savvy, experienced, and realistic. They have produced a must-read book for management.» —Paul Lipton, Senior Architect, Unicenter Web Services and Application Management Computer Associates «This is by far the finest publication on SOA of our time. From cover to back, Service Orient or Be Doomed! strips away the layers of confusion most IT stakeholders face when confronted with enterprise architecture, and illustrates pragmatic and practical paths towards a sustainable and efficient enterprise architecture. Both the technically savvy and the bean counters will enjoy this book that speaks to the critical points they need to understand.» —Duane A. Nickull Senior Standards Strategist, Adobe Systems, Inc. Chair, OASIS SOA Reference Model Technical Committee Vice chair, United Nations CEFACT (UN/CEFACT) «If you're looking for a guide that's based on reality, this is it. These guys know how you can service-orient your enterprise and have the best chance of success. This book is the best SOA tool you can buy. I'm recommending it to everyone.» —Dave Linthicum, CEO, BRIDGEWERX «Jason and Ron are experts on Service-Oriented Architecture (SOA) and have written the first book that is aimed at helping a nontechnical businessperson understand why the SOA computing revolution is critical to business. Rather than provide a nerdy death via buzzword book, Jason and Ron take a humorous, clever, and insightful romp through this new technology and how it impacts business in general.» —Brad Feld, Mobius Venture Capital Authors Jason Bloomberg and Ronald Schmelzer-senior analysts for highly respected IT advisory and analysis firm ZapThink-say it all in the title of their new book, Service Orient or Be Doomed!: How Service Orientation Will Change Your Business. That is, if you fail to service orient your company, you will fail in competing with the organizations that do. This provocative new book takes service orientation out of its more familiar technological surroundings within service-oriented architecture and introduces it as a philosophy that advocates its rightful place within a business context, redefining it as a new way of thinking about organizing your business and its processes. Informal, challenging, and intelligent in style, Service Orient or Be Doomed!: How Service Orientation Will Change Your Business shows you how you can best use technology resources to meet your company's business goals and empower your company to go from «stuck» to «competitive.»
Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Новинка

Robin Qiu G. Service Science. The Foundations of Service Engineering and Management

10257.51 руб.
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Mueen Uddin Integration of Web Services . Mobile Agents in Distributed Systems Mueen Uddin Integration of Web Services . Mobile Agents in Distributed Systems Новинка

Mueen Uddin Integration of Web Services . Mobile Agents in Distributed Systems

8652 руб.
Web services are widely used in current web based business applications, and form basis for emerging frameworks in all types of computing platforms. Current mobile agent systems implement similar mechanisms for service description, invocation and discovery. The research technique proposed in this book provides with a solution to open up the usage of mobile agent systems via the bridge of emerging Web Services (WS) standard technology to achieve interoperability. We have developed integration architecture, called "Web Service Mobile Integration" (WSMI), with twofold goal of exporting mobile agent functions with a web service interface and of simplifying access to legacy web service components from any mobile agent system. This promotes the uniform access to different mobile agent system functions, independently of the specific mobile agent implementation. We have thoroughly evaluated the Web Service Mobile Integration prototype performance, by comparing its functions with similar non-web service based facilities.
Eric Marks A. Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise Eric Marks A. Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise Новинка

Eric Marks A. Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise

5168.51 руб.
A must-have guide for all companies undertaking service-oriented architecture (SOA) and IT governance Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the business, organizational, process, compliance, security, and technology facets of SOA and IT governance. This book provides a comprehensive enterprise view of governance from a strategic and tactical perspective, as well as modeling and planning tools to help evolve a company's ongoing governance requirements. Written by Eric Marks and the industry's leading SOA authorities, this essential book provides a refreshing business-driven perspective to SOA and IT governance.
Steve Holzner Ajax For Dummies Steve Holzner Ajax For Dummies Новинка

Steve Holzner Ajax For Dummies

2782.38 руб.
Ajax is short for “Asynchronous JavaScript+CSS+DOM+XMLHttpRequest.” Even if you weren’t intimidated before, that tidbit is probably enough to make you reach for the Excedrin. Just reach for Ajax For Dummies instead. With screen shots, actual code and explanations, and live Web sites where you can see Ajax applications doing their thing, it will have you using Ajax to create Web applications that look an act like desktop applications in no time. With Ajax, you can speed up and clean up your Web applications. Shoppers at your online store can fill their carts without waiting for multiple page refreshes. Searchers on your sites can get instant results on the same page. This guide takes you on a tour of how Ajax is used today, complete with examples of Ajax applications in action, such as an Ajax-enabled Yahoo! search or an Ajax-based chat application. Then it gives you basics on using JavaScript. After that you dive in and get info on: Writing some Ajax, interactive mouseovers using Ajax, passing data to the server with GET or POST, and more Connecting to Google for a live search Using free Ajax frameworks so you don’t have to start from scratch, including Ajax Gold (written specifically for this book), AJAXLib, and grabbing XML with libXmlRequest All kinds of Ajax techniques, such as using Ajax for drag-and-drop operations, pop-up menus, downloading images behind the scenes, and more Using SACK (simple AJAX code kit), decoding XML with Sarissa, and creating visual effects with Rico Handling XML int Ajax Applications Working with cascading style sheets (CCS) in Ajax, including setting up the styles, displaying a menu, styling text, handling colors and backgrounds, and more Working with Ajax and PHP Complete with a companion Web site, free Ajax frameworks, and sample code you can use, Ajax for Dummies is your friendly guide to creating truly user-friendly Web sites! Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Rick Sweeney Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach Rick Sweeney Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach Новинка

Rick Sweeney Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach

4307.1 руб.
A complete, comprehensive methodology and framework for adopting and managing a successful service oriented architecture environment Achieving Service-Oriented Architecture helps to set up an SOA Architecture Practice defining the policies, procedures, and standards that apply not just to IT developers but to the entire corporation as it relates to business applications. Why a new architectural approach is necessary for your business to achieve all the value SOA has to offer Focuses on setting up an enterprise architecture practice for service-oriented architecture Discusses the implementation and governance processes for SOA Defines and describes an overall architectural framework for managing SOA assets at an enterprise architecture level Shows how to set up and run an SOA Enterprise Architecture Practice using the methodology and framework presented Defining how an Architecture Practice can transform itself and your corporation to maximize the benefits of the SOA approach, Achieving Service-Oriented Architecture provides a pragmatic enterprise architecture approach and framework for implementing and managing service oriented architecture from a business organization and business practices perspective. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Rejoice Makaudze Residents. Participation in Service Delivery Rejoice Makaudze Residents. Participation in Service Delivery Новинка

Rejoice Makaudze Residents. Participation in Service Delivery

8864 руб.
This study delves into resident‟s participation in service delivery in Masvingo‟s Ward 1 community. The study looked at how residents of Ward 1 have participated in service delivery. It is premised on the participatory governance theory which talks about an all inclusive governance structure in which citizens and the government work together in order to improve on the management and service provision in a community. It visions citizens being involved in policy making as well as implementation. The study showed that the residents are quite aware of most of the responsibilities of the city council, but however most of the respondents said the council was failing to effectively provide services in the Ward. The residents expressed concern about poor service delivery and which they imputed to issues such as corruption by the council officials, party politics, unemployment on the part the residents themselves as well as besetting financial constraints faced by the city council..
Dr. Samuel Taddesse Social Accountability in Ethiopia. Establishing Collaborative Relationships between Citizens and the State Dr. Samuel Taddesse Social Accountability in Ethiopia. Establishing Collaborative Relationships between Citizens and the State Новинка

Dr. Samuel Taddesse Social Accountability in Ethiopia. Establishing Collaborative Relationships between Citizens and the State

1552 руб.
Social Accountability in Ethiopia is a comprehensive guidebook with numerous examples on the use of social accountability-a process by which citizens, communities, policymakers, and government officials are engaged in constructive dialogue about justifications for policies and actions, among other elements. It offers detailed and thorough discussion of how social accountability tools are used to objectively assess government service delivery performance and the mechanisms used for addressing service delivery deficits in constructive and collaborative processes between citizens and government actors. It also discusses how the social accountability practice can be sustained, regularized and mainstreamed in government service delivery decisions. It also enables citizens to voice their needs and concerns and work collaboratively to enhance the access, quality, and equity of the public services they use.
Nebert Matelong and Bernnard Nassiuma Determinants of Service Quality for Customers: An Overview of Loyalty Nebert Matelong and Bernnard Nassiuma Determinants of Service Quality for Customers: An Overview of Loyalty Новинка

Nebert Matelong and Bernnard Nassiuma Determinants of Service Quality for Customers: An Overview of Loyalty

4983 руб.
The growth of the informal sector in spite of alarming constraints is an appeal to the role which they continue to play in creation of employment opportunities in the fast growing urban sector. In the present shoe shine enterprises scenario, service quality is a vital competitive advantage to maintain customer support and build great base for the enterprise. However, customer loyalty is little known and these categories of enterprise continue to be marginalized. This study examined the influence of customer perceived service quality indicators on loyalty in the shoe shine enterprises in Eldoret town Kenya. The objectives of this study were to; determine the effect of core service on customer loyalty, examine the influence of the human element of service delivery on customer loyalty, examine how systemization of service delivery influence customer loyalty, assess the effect of tangible of a service on customer loyalty and investigate the influence of shoe shine enterprises social responsibility practices on customer loyalty. The study was based on the SERVQUAL model. The research design was survey.
Emmanuel Bertin Architecture and Governance for Communication Services Emmanuel Bertin Architecture and Governance for Communication Services Новинка

Emmanuel Bertin Architecture and Governance for Communication Services

10768.32 руб.
Communication services are evolving at an unprecedented rate. No longer limited to interpersonal vocal communication, they now integrate functions such as address books, content sharing and messaging. The emergence of social networks – which may also include these features – is an important element of this transformation. Content services are becoming flagship services themselves, and are sometimes paired up with conversation services. The boundaries between different services are becoming less and less distinct. This book meets the need for a better understanding of communication services, and for a general framework of their description. A detailed overview on service architecture in the Telco, Web and IT worlds is presented, offering a roadmap with explanations on how to improve the architecture and governance of communication service architectures by exploiting the syntax and semantics that are common to different services is clearly outlined. This book also responds to recurring questions about service design, such as the functional scope of enablers or SOA (Service Oriented Architecture) services, the relevance of service composition to the user and collaboration between different services in a converged environment. Many concrete examples from telecoms service providers’ operations illustrate these concepts. Contents 1. Describing Service Architectures. 2. Convergence of Service. 3. Building an Architectural Framework for Telecom Services. 4. Modeling and Case Study. 5. Organizational and Software Applications. About the Authors Emmanuel Bertin is senior service architect at Orange Labs in France. He is the author of more than 40 research papers, and holds more than 10 patents in the area of communication services. Noël Crespi worked at Bouygues Telecom, France Telecom R&D, and then at Nortel Networks where he led the Telephony Programme. He is currently Professor and Head of the Service Architecture Laboratory at Institut Mines-Telecom, Telecom SudParis in France and is the author/co-author of more than 160 research papers and 140 contributions in standardization.
Oscar Barros Business Engineering and Service Design with Applications for Health Care Institutions Oscar Barros Business Engineering and Service Design with Applications for Health Care Institutions Новинка

Oscar Barros Business Engineering and Service Design with Applications for Health Care Institutions

4364 руб.
Business Engineering attempts to provide tools, as other engineering disciplines have, for the design of businesses. This implies that enterprises should be formally designed and that their architectures, including processes, people organization, information systems, IT infrastructure and interactions with customers and suppliers should be considered in a systemic way in such design. This Enterprise Design is not a onetime effort, but, in the dynamic environment we face, organizations have to have the capability to continuously evaluate opportunities to improve their designs. Our approach includes the integrated design of a business, its service configuration (architecture) and capacity planning, the resource management processes and the operating processes. Such an approach is based on general patterns that define service design options and analytical methods that make possible resource optimization to meet demand. This is complemented with technology that allows process execution with BPMN tools and web services over SOA. In summary we integrate the design of a business with analytics and supporting IT tools in giving a sound basis for Business Engineering Our proposal has been extensively tested and improved based on the experience with hundreds of projects in all types of service industries performed at the Master in Business Engineering of the University of Chile. Several of such cases, which have had impressive economics results, are summarized in the text. In particula...
Exploring Cultural Dynamics and Tensions Within Service-Learning Exploring Cultural Dynamics and Tensions Within Service-Learning Новинка

Exploring Cultural Dynamics and Tensions Within Service-Learning

6039 руб.
Service-learning is an exciting pedagogy and field of study, offering insight into how academic study andcommunity engagement blend to create social change. In its most traditional conceptualization, servicelearningactivities typically manifest within communities where outside individuals address a need. Servicelearningis purported to have a transforming effect on individual student perspectives by providing studentsthe opportunity to interact with people and enter into situations that allow students to test their predispositiontowards others. However, the literature on the impact of service-learning on participants' acceptance ofdiversity and development of open-mindedness reports mixed outcomes.The purpose of this book is to explore cultural tensions and dynamics within the field of service-learning. It isnot meant to be an exhaustive review of the interplay between culture and service learning, but rather a starting point for an ongoing conversationabout how this complex topic impacts the field. In 18 chapters, educators, students, and administrators investigate the cultural values of servicelearningitself and the tensions created when this is at odds with the values of others within K-12 and higher education in the United States and abroad.Authors include community organization representatives, researchers, directors of offices of community engagement, university administrators, juniorand senior faculty, and former service-learning undergraduate students. Submissions ...
Mary Saunders Community Health Care Nursing Mary Saunders Community Health Care Nursing Новинка

Mary Saunders Community Health Care Nursing

4415.08 руб.
Review of previous edition: «An extremely popular and valuable resource to students, practitioners and managers in community health care nursing.» Journal of Advanced Nursing Community Health Care Nursing has become established as an essential source of reference for all those working in the primary care and community health care domain. The Fourth Edition of this successful text focuses on new emergent agendas which affect primary care and public health education and service delivery/improvement. Comprehensive and accessible, this well established text draws on a wide range of subject experts all aiming for excellence in service delivery, to produce a resource that addresses the key aspects of community health delivery reflecting the reality of the new community/primary care agenda in the United Kingdom. Integrated throughout the book are themes relevant to contemporary community healthcare nursing, including Self Managed Care/Managed Care Pathways, Long Term Conditions, Palliative care and End of Life Care, Urgent and Unscheduled Care, Offender Care, and Continuing/Intermediate Care. The result is a book which focuses on new opportunities for contemporary practice, service delivery/improvement and education response within the context of the modernised primary and public healthcare service Key features: New edition of a well-established and successful text Written by experts in the field Examines competencies in practice Includes evidence-based guidelines and integrates national service framework requirements Includes new chapters on Advanced Nursing Practice and competence assessment, modernised primary healthcare workforce and workforce change, Commissioning, and user and public engagement
William Gemkow An investigation of service quality in upscale hotels using the critical incident technique William Gemkow An investigation of service quality in upscale hotels using the critical incident technique Новинка

William Gemkow An investigation of service quality in upscale hotels using the critical incident technique

1664 руб.
Research Paper (postgraduate) from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Brighton (School of Service Management), course: International Hospitality Management, language: English, abstract: During the last years, quality has become crucial factor in the hospitality industry as customers become more demanding and evaluate the received services more critically. This research papers aims to identify and examine issues of service quality received in upscale hotels using the critical incident technique.The academic literature, including books, journals and other sources will be critically evaluated with interest to service quality and service failures. The findings are drawn from a survey conducted among students and lecturers.The results show a range of satisfiers and dissatisfiers relating the service delivery in an upscale hotel. Lastly, conclusion and recommendations for future research are given.
Pushpak Sarkar Data as a Service. A Framework for Providing Reusable Enterprise Data Services Pushpak Sarkar Data as a Service. A Framework for Providing Reusable Enterprise Data Services Новинка

Pushpak Sarkar Data as a Service. A Framework for Providing Reusable Enterprise Data Services

5419.07 руб.
Data as a Service shows how organizations can leverage “data as a service” by providing real-life case studies on the various and innovative architectures and related patterns Comprehensive approach to introducing data as a service in any organization A reusable and flexible SOA based architecture framework Roadmap to introduce ‘big data as a service’ for potential clients Presents a thorough description of each component in the DaaS reference architecture so readers can implement solutions
Eric Bauer Lean Computing for the Cloud Eric Bauer Lean Computing for the Cloud Новинка

Eric Bauer Lean Computing for the Cloud

6581.09 руб.
Applies lean manufacturing principles across the cloud service delivery chain to enable application and infrastructure service providers to sustainably achieve the shortest lead time, best quality, and value Applies lean thinking across the cloud service delivery chain to recognize and minimize waste Leverages lessons learned from electric power industry operations to operations of cloud infrastructure Applies insights from just-in-time inventory management to operation of cloud based applications Explains how traditional, Information Technology Infrastructure Library (ITIL) and Enhanced Telecom Operation Map (eTOM) capacity management evolves to lean computing for the cloud
Salami Issa Afegbua Public Sector Reform and Procurement Practices in Nigeria Salami Issa Afegbua Public Sector Reform and Procurement Practices in Nigeria Новинка

Salami Issa Afegbua Public Sector Reform and Procurement Practices in Nigeria

7139 руб.
Public sector reforms and procurement are sine qua non for effective service delivery and improved performance of the public service. Both are of great importance, because of the state of expenditure management system in the public service. The quest for the practice of good procurement procedures or practices which has remained in focus in Nigeria for some time now, has been hindered by the problems of lack of standard practices and principles in the public service. The book focuses on the public sector reforms and procurement as a veritable tool in ensuring public accountability and the improvement of ethical standards in the public sector as a whole.
Dominic Duggan Enterprise Software Architecture and Design. Entities, Services, and Resources Dominic Duggan Enterprise Software Architecture and Design. Entities, Services, and Resources Новинка

Dominic Duggan Enterprise Software Architecture and Design. Entities, Services, and Resources

10893.64 руб.
This book fills a gap between high-level overview texts that are often too general and low-level detail oriented technical handbooks that lose sight the «big picture». This book discusses SOA from the low-level perspective of middleware, various XML-based technologies, and basic service design. It also examines broader implications of SOA, particularly where it intersects with business process management and process modeling. Concrete overviews will be provided of the methodologies in those fields, so that students will have a hands-on grasp of how they may be used in the context of SOA.
Lukas Ostermaier Evaluation and comparison of ajax frameworks regarding applicability, productivity and technical limitations Lukas Ostermaier Evaluation and comparison of ajax frameworks regarding applicability, productivity and technical limitations Новинка

Lukas Ostermaier Evaluation and comparison of ajax frameworks regarding applicability, productivity and technical limitations

2639 руб.
Master's Thesis from the year 2008 in the subject Computer Science - Internet, New Technologies, grade: 1.0, Vienna University of Technology (Department of Distributed and Multimedia Systems), 56 entries in the bibliography, language: English, abstract: The rapidly growing popularity of Ajax has led to the publication of numerous frameworks in the last years. Not only big companies but also small development teams have developed their own Ajax frameworks or libraries. Consequently, finding the best framework for a specific project can be difficult and time-consuming. This thesis compares three of the most popular Ajax frameworks in order to facilitate the technology selection process.The evaluation was carried out by implementing a tracking system for public transportation with particular focus on the applicability, productivity and technical limitations of each framework and Ajax in general. In addition, this thesis presents a general approach for the evaluation of arbitrary Ajax frameworks and points out particular issues that should be given special consideration when applying Ajax initially. The thesis concludes with a brief analysis of trends that may be relevant to the future development of Ajax.
Georg Raffer Security of Java based AJAX frameworks Georg Raffer Security of Java based AJAX frameworks Новинка

Georg Raffer Security of Java based AJAX frameworks

8789 руб.
Unfortunately, while AJAX incorporates the bestcapabilities of both thick-client and thin-clientarchitectures, it is vulnerable to the same attacksthat affect both types of applications. Thick-clientapplications are insecure because they could bedecompiled and analyzed by an attacker. The sameproblem exists with AJAX applications - in fact evenmore so, because in most cases the attacker does noteven need to go to the effort of decompiling theprogram. Knowing the attack surface and thearchitectural weakness of a chosen AJAX frameworklays the foundation for a software architect todesign and develop secure and enterprise-ready AJAXweb applications. This paper does not only discussgeneral vulnerabilities of AJAX-based webapplications, but reflects these in a real-worldexample showing the attack surface for applicationsbuilt with state-of-the-art AJAX frameworks likeJBoss Seam and Google Web Toolkit. The findings ofthis paper help software architects and developers toget a practical understanding of potential attacks.They are a contribution to increase the security ofweb applications.
Richard Keegan, Eddie O'Kelly LEAN SERVICE. A Practical Guide for SME Owner/Managers Richard Keegan, Eddie O'Kelly LEAN SERVICE. A Practical Guide for SME Owner/Managers Новинка

Richard Keegan, Eddie O'Kelly LEAN SERVICE. A Practical Guide for SME Owner/Managers

3952 руб.
Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as 'value', not the business. The most successful service businesses understand this very well and spend much time and effort working to better understand their customers and to meet their spoken needs and often unspoken wants. To understand how Lean concepts can be applied to a service business, you need to know a little about Lean Principles, Lean Rules, Lean Questions and Lean Tools. Read on ... LEAN SERVICE includes case studies showing how Lean Service has been applied in companies as diverse as Deutsche Post DHL, DirectSki.com, Grant Thornton, Irish Rail, Musgrave Group, Openet, Parker Advertising and Thornton Partners.
Fabian Schubeis SOA - Merkmale service-orientierter Architekturen und Aspekte der Entkopplung Fabian Schubeis SOA - Merkmale service-orientierter Architekturen und Aspekte der Entkopplung Новинка

Fabian Schubeis SOA - Merkmale service-orientierter Architekturen und Aspekte der Entkopplung

1364 руб.
Studienarbeit aus dem Jahr 2007 im Fachbereich Informatik - Wirtschaftsinformatik, Note: 2,3, Universität Duisburg-Essen, 27 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: In der folgenden Arbeit wird dem Leser die Thematik der service-orientierten Architekturen näher gebracht. Dabei wird zunächst die Kontroverse in Bezug auf die eigentliche Definition einer SOA dargestellt und erläutert. Des Weiteren folgt eine Beschreibung und Erläuterung der Rollen des ‚Publish Find Bind' Patterns zur Funktionsweise einer SOA. Danach werden dem Leser die zentralen Merkmale einer service-orientierten Architektur näher gebracht, wobei hier eine Art ‚best of' Auswahl getroffen wurde, da auch in diesem Kontext keine einheitliche Darstellung in der Literatur vorherrscht. Ausgehend von dieser Betrachtung wird im letzen Kapitel dieser Arbeit gesondert auf verschiedene Aspekte der Entkopplung eingegangen, da die lose Kopplung in service-orientierten Architekturen eine zentrale Rolle spielt. In dem Zusammenhang wird zusätzlich der jeweilige Aspekt hinsichtlich der Integrationsmöglichkeit in eine SOA betrachtet.2 Grundlagen service-orientierter Architektu-ren2.1 Definitionen von SOAIn der Literatur existiert eine Vielzahl unterschiedlicher Definitionen, es ist folglich er-sichtlich, dass es bis heute keine eindeutige Auslegung einer service-orientierten Archi-tektur gibt. Es sind zwar teilweise Überlappungen festzustellen, jedoch wird deutlich, dass man sich bei einer Definitio...
Cypriano Mwithia Decentralization of Free Primary Education in Nakuru District, Kenya Cypriano Mwithia Decentralization of Free Primary Education in Nakuru District, Kenya Новинка

Cypriano Mwithia Decentralization of Free Primary Education in Nakuru District, Kenya

3212 руб.
This is a research work of its kind ever carried out in Nakuru District of Kenya on Decentralization and Service Delivery.The study focused on the impact of delivery of Free Primary Education to all school going children since the implementation of the new system of governance in Kenya. This indispensable publication also queries the effectiveness of service delivery in basic education as claimed by the Kenyan Government. Yet, many children are still not able to access Free Primary Education (FPE) due to many factors the implementers either ignores or are not aware of it. This master piece will bring light to the implementers to see where they have succeeded or gone wrong in order to put things right and help our Kenyan children to make a better future.
Sherona Rawat The Experiences of Clinical Psychologists Providing Community Service Sherona Rawat The Experiences of Clinical Psychologists Providing Community Service Новинка

Sherona Rawat The Experiences of Clinical Psychologists Providing Community Service

6190 руб.
This study investigated the experiences of community service psychologists placed within the KwaZulu-Natal region in South Africa. As community service is mandatory on Clinical Psychologists qualified Clinical Psychologists are placed at different hospitals within the Department of Health. The community service psychologists are placed for a year of service prior to being allowed to register and practice independently as Clinical Psychologists within the country. A single, structured interview was used to collect the data. Grounded theory was utilized in the analysis of the qualitative data. The findings indicate dissatisfaction with the management and implementation of the Community Service Psychology Program amount the participants. In addition, psychological trauma in regard to fear over safety and abusive or alienating management structures within the environments serviced by the Community Service Psychologists was noted. The implications and applications of this study are far-reaching as research and critique is direly lacking in the arena of Community Service provision, development, structure and facilitation within the South African context.
Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations Новинка

Martin Cole Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations

3975.78 руб.
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
Colin Bookham Versatile Routing and Services with BGP. Understanding and Implementing BGP in SR-OS Colin Bookham Versatile Routing and Services with BGP. Understanding and Implementing BGP in SR-OS Новинка

Colin Bookham Versatile Routing and Services with BGP. Understanding and Implementing BGP in SR-OS

4648.07 руб.
Design a robust BGP control plane within a secure, scalable network for smoother services A robust Border Gateway Protocol setup is vital to ensuring reliable connectivity, an essential capability for any organization. The Internet has become a necessary, always-on service in homes and businesses, and BGP is the protocol that keeps communication flowing. But BGP also has become crucial to delivery of intra-domain business services. But the network is only as reliable as BGP, so service enablement depends upon making BGP more stable, reliable, and service-rich. Alcatel-Lucent Service Router Operating System is engineered to bear the load of the most demanding networks. The system features support for Symmetric Multiprocessing and unprecedented depth of advanced routing features, all within a single OS that's supported across the entire Alcatel-Lucent IP/MPLS router portfolio. Versatile Routing and Services with BGP provides guidance toward implementation of BGP within SR-OS, and details the use and control of each feature. The book provides in-depth coverage of topics such as: BGP/MPLS IP-VPN, VPLS, VPWS Labeled Unicast IPv4, reconvergence, and multicast Security, graceful restart and error handling IPv6 PE (6PE) and IPv6 extensions to BGP/MPLS IP-VPN A look at forthcoming features such as Ethernet VPN Basic BGP competency is assumed, but the book is accessible even to those with zero familiarity with Alcatel-Lucent's SR-OS. It underscores the idea that BGP is more than just service enablement, and can also be used for infrastructure layer transport – but both layers must be solid, scalable, and able to quickly reconverge. Versatile Routing and Services with BGP demonstrates the creation of a robust BGP control plane within a, secure network, allowing the delivery of flawless, uninterrupted service.
Meseret Ayenew Assessing the effectiveness of service delivery reform. The quest for customer satisfaction in public institutions of Arba Minch town Meseret Ayenew Assessing the effectiveness of service delivery reform. The quest for customer satisfaction in public institutions of Arba Minch town Новинка

Meseret Ayenew Assessing the effectiveness of service delivery reform. The quest for customer satisfaction in public institutions of Arba Minch town

6239 руб.
Master's Thesis from the year 2016 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, , language: English, abstract: Public services are funded by taxpayers' money. Thus, the ultimate goal of public institutions is providing services to citizens in an effective way. This day, improved services are provided by public institutions due to the implementation of different tools such as BPR, BSC, change army, and citizens' charter. In addition, the services provided by the institutions are causes of satisfaction and dissatisfaction to citizens. Accordingly, to improve the quality of the services provided by the institution continuous follow up and study is needed. Therefore, this study was conducted to assess the effectiveness of service delivery reform, the quest for customer satisfaction in public institutions of AMTA. Accordingly, the study has examined the status of the existing service delivery of the institutions of AMTA. Additionally, attempts have been made to investigate the factors that affect the effectiveness of service delivery of the institutions. To this purpose, data was gathered through questionnaire, interview, FGD, and review of published and unpublished documents. A total of 203 individuals were consulted from 4 institutions and 2 Kebeles i.e. 65 employees, 88 customers, 4 head of offices, 2 Kebele managers, 44 management bodies of the offices and AMTA steering committees. The study result reve...
Tsitsi Muvunzi The Impact of Structural Adjustment Programmes on Zimbabwe.s Public Health Sector Tsitsi Muvunzi The Impact of Structural Adjustment Programmes on Zimbabwe.s Public Health Sector Новинка

Tsitsi Muvunzi The Impact of Structural Adjustment Programmes on Zimbabwe.s Public Health Sector

4289 руб.
Master's Thesis from the year 2011 in the subject Politics - International Politics - Topic: Development Politics, grade: 80%, Ewha Womans University (Graduate School of International Studies), course: International Studies, language: English, abstract: ABSTRACTStructural Adjustment Programmes (SAPs) of the IMF (IMF) and World Bank (WB) were implemented as part of aid conditionality in Africa and Latin America since the 1980s. There is a wide range of literature critical of SAPs. Several debates have focused on whether the failure of SAPs was a result of the inherent weaknesses of the IMF/ WB sponsored structural adjustment or whether it was caused by structural failures of policy implementation within the African continent. The author uses the Zimbabwean case to analyze the impact of SAPs on social service sectors, particularly the public health sector. This paper provides a case where the Zimbabwean health sector demonstrated significant progress in public health delivery, and showed prospects of further improvements before the implementation of structural adjustment between 1990 and 2000. In this thesis I show that cost recovery systems and reduced public expenditure on health led to rising costs of health services and increased inequalities in health service provision. It also resulted in the abandonment of critical public health programmes and consequently contributed to poor funding for health infrastructure, maintenance, drugs and equipments. Furthermore, retrenchm...
Caroline Williams Assertive Outreach in Mental Healthcare. Current Perspectives Caroline Williams Assertive Outreach in Mental Healthcare. Current Perspectives Новинка

Caroline Williams Assertive Outreach in Mental Healthcare. Current Perspectives

5111.85 руб.
Assertive Outreach in Mental Healthcare: Current Perspectives explores experiences, successes, interventions, and service user stories as well as lessons learned from the implementation experience surrounding assertive intervention. It provides a synthesis of expert experience in the field as well as experiences of grass roots team practitioners. This book makes a valuable contribution to the field by addressing in depth a wide range of topics critical to the delivery of assertive outreach services and providing practitioners with a manual into which they can feed lessons learned from other teams for continuous service improvement. This book is an essential reference for anyone with an interest in assertive outreach and community treatment approaches in mental health. Special features: Provides a contemporary analysis of current service developments in the area Written by experts in the field Covers cross-cutting issues relevant to all areas of community mental health care Includes multiple perspectives: service user, researcher, service manager, commissioner, clinician and carer Covers both service delivery and therapeutic interventions Explores how the assertive outreach model is applied in the UK and Europe
Ngozi Emmanuela Maduka The Freedom of Information Act. A Catalyst for Public Governance Advancement in Nigerian Public Service Institutions Ngozi Emmanuela Maduka The Freedom of Information Act. A Catalyst for Public Governance Advancement in Nigerian Public Service Institutions Новинка

Ngozi Emmanuela Maduka The Freedom of Information Act. A Catalyst for Public Governance Advancement in Nigerian Public Service Institutions

5077 руб.
In Nigeria, poor public governance is one of the major reasons for the mismatch between public service needs and investments of the government in the public service sector. Evolving from this are challenges which inhibit optimal administration, accountability, and productivity in public service institutions. Various public service reforms initiated by the Nigerian government to address these challenges are yet to optimally address the paradox between public service needs and government investments in public service institutions. In view of this, this paper explores a sustainable approach by advocating for a citizens' centered reform through public governance, a deviation from the traditional approach to public service reforms. Since public governance thrives on access to information, this paper examines the FOI Act a viable tool for public service stakeholders to legitimately and sustainably advance public governance in public service institutions. It further explores the role of private sector organisations in public service delivery and how public service stakeholders can ensure their compliance to public governance principles through the FOI Act and other applicable legal framework.
Jochen Gruber Rule based integration of Web Services into semantic data bases Jochen Gruber Rule based integration of Web Services into semantic data bases Новинка

Jochen Gruber Rule based integration of Web Services into semantic data bases

2264 руб.
Master's Thesis from the year 2006 in the subject Computer Science - Internet, New Technologies, grade: 1,1, University of Hagen (Institut für Informatik), language: English, abstract: Details of a semantic annotation are outlined, both for the semantic model consisting of concepts to model the area of discourse as well as the individual model for a single service. The annotation is used to build a concrete implementation of a generic processing framework translating the annotation of a service into rules to be integrated into an OWL knowledge base rule engine.The realization is done for the Jena Semantic Web Framework, an open source library for Semantic Web application for the Java language. The realization is designed as an add-on to Jena which integrates service calls in such a way that service invocation is transparent to applications building on Jena.A discussion on optimizations, both implemented ones and realizable but not implemented ones is included. They can serve as starting points for moving the implementation from a proof of concept status to real world usability. The section finishes with some considerations on general run-time behavior.Finally the presented framework is evaluated in more detail: Firstly, a sophisticated scenario for the running example is described and shown, how automated service selection, composition and invocation is actually realized during run-time. Then the approach is evaluated with regard to services with more complex parameteriza...
Wei Lun Chang Service Mining. Framework and Application Wei Lun Chang Service Mining. Framework and Application Новинка

Wei Lun Chang Service Mining. Framework and Application

4577 руб.
The shifting focus of service from the 1980s to 2000shas proved that IT not only lowers the cost of servicebut creates avenues to enhance and increase revenuethrough service. The new type of service, e-service,is mobile, flexible, interactive, and interchangeable.While service science provides an avenue for futureservice researches, the specific research areas fromthe IT perspective still need to be elaborated.This book introduces a novel concept-servicemining-to address several research areas fromtechnology, model, management, and applicationperspectives. Service mining is defined as "a systematicalprocess including service discovery, serviceexperience, service recovery, and service retentionto discover unique patterns and exceptionalvalues within the existing services."The goal of service mining is similar to data mining,text mining, or web mining, and aims to "detectsomething new" from the service pool. The majordifference is the feature of service is quite distinctfrom the mining target, like data or text.This book devises concepts of service mining andidentifies the possible applications. The author providesa roadmap of service mining to researchers,managers, and marketers in service sectors.
William Congreve A treatise on the general principles, powers, and facility of application of the Congreve Rocket System, as compared with artillery William Congreve A treatise on the general principles, powers, and facility of application of the Congreve Rocket System, as compared with artillery Новинка

William Congreve A treatise on the general principles, powers, and facility of application of the Congreve Rocket System, as compared with artillery

0 руб.
Полный вариант заголовка: «A treatise on the general principles, powers, and facility of application of the Congreve Rocket System, as compared with artillery : showing the various applications of this weapon, both for sea and land service, and its different uses in the field and in sieges : illustrated by plates of the principal exercises and cases of actual service : with a demonstration of the comparative economy of the system / by Sir W. Congreve».
Kerim Galal Strategic Positioning in the Consulting Industry Kerim Galal Strategic Positioning in the Consulting Industry Новинка

Kerim Galal Strategic Positioning in the Consulting Industry

7327 руб.
This book provides an in-depth analysis of strategic positioning efforts of firms in the German consulting market. In his work, the author applies strategic group theory to the German management consulting industry, and provides an empirical test of the performance effects of alternative positioning strategies of management consulting firms. At the core is its empirical research, specifically the analysis of the "service expositions", through which consulting firms communicate the nature of their services to clients. In order to ascertain these service expositions, the author conducts content analysis of 233 consulting firms active in the German market. He then uses the findings in order to cluster the firms into distinct strategic groups and tests for associations between the positioning of firms within their respective group and their performance. Overall, the author finds evidence of three distinct strategic groups of consulting firms that operate in the German market, which he describes as "Standardized Solution Providers", "Functional Specialists" and "Functional Generalists". "Practitioners and industry observers are going to find this book uniquely helpful as it provides clarity on both the macro- and the micro-strategies of consulting firms active in Germany i. e., the overall service portfolio choices they make (which types of services to offer at all), and the specific communicative positioning of these service offerings vis-à-vis...
Samwel Rao VOLUNTARY COUNSELING AND TESTING (VCT) IN KISUMU DISTRICT, KENYA Samwel Rao VOLUNTARY COUNSELING AND TESTING (VCT) IN KISUMU DISTRICT, KENYA Новинка

Samwel Rao VOLUNTARY COUNSELING AND TESTING (VCT) IN KISUMU DISTRICT, KENYA

8652 руб.
UNAIDS reported difference in HIV infection across the sexes (UNAIDS, 1998). We therefore speculated that these differences could be reflected in utilization of VCT services which is regarded as an important strategy in the management of HIV/AIDS pandemic. Therefore we set out to assess the attitudes of VCT clients at the end of service delivery as some attitudes may deter potential users from visiting the facilities for the service.
Jan Paul Kolter User-Centric Privacy Jan Paul Kolter User-Centric Privacy Новинка

Jan Paul Kolter User-Centric Privacy

8477 руб.
Today's offered services in the World Wide Web increasingly rely on the disclosure of private user information. Service providers' appetite for personal user data, however, is accompanied by growing privacy implications for Internet users. Targeting the rising privacy concerns of users, privacy-enhancing technologies (PETs) emerged. One goal of these technologies is the provision of tools that facilitate more informed decisions about personal data disclosures. Unfortunately, available PET solutions are used by only a small fraction of Internet users. A major reason for the low acceptance of PETs is their lack of usability. Most PET approaches rely on the cooperation of service providers that do not voluntarily adopt privacy components in their service infrastructures.Addressing the weaknesses of existing PETs, this book introduces a user-centric privacy architecture that facilitates a provider-independent exchange of privacy-related information about service providers. This capability is achieved by a privacy community, an open information source within the proposed privacy architecture. A Wikipedia-like Web front-end enables collaborative maintenance of service provider information including multiple ratings, experiences and data handling practices.In addition to the collaborative privacy community, the introduced privacy architecture contains three usable PET components on the user side that support users before, during and after the disclosure of personal data. All...
Ryan Donnelly F. Microneedle-mediated Transdermal and Intradermal Drug Delivery Ryan Donnelly F. Microneedle-mediated Transdermal and Intradermal Drug Delivery Новинка

Ryan Donnelly F. Microneedle-mediated Transdermal and Intradermal Drug Delivery

12003.84 руб.
Microneedles can be used for delivery of a wide range of drug substances for practically any medical condition and present a real opportunity for vaccines and medicines that are unsuitable for oral administration or conventional patch delivery. Microneedle-mediated Transdermal and Intradermal Drug Delivery covers the major aspects relating to the use of microneedle arrays in enhancing drug delivery applications. It provides an overview of the various methods employed to design and produce microneedles, from the different materials involved to the importance of application methods. It carefully and critically reviews ongoing transdermal and intradermal delivery research using microneedles and includes the outcomes of in vivo animal and human studies. Importantly, it also discusses the safety and patient acceptability studies carried out to date. Finally, the book reviews the recent patents in microneedle research and describes the ongoing developments within industry that will determine the future of microneedle-mediated transdermal and intradermal drug delivery. By an expert author team with practical experience in the design and development of drug delivery systems this is the only text that provides a comprehensive review of microneedle research in transdermal and intradermal drug delivery.
Farida Chotkan The Impact of S.O.A. on It Auditing Farida Chotkan The Impact of S.O.A. on It Auditing Новинка

Farida Chotkan The Impact of S.O.A. on It Auditing

9339 руб.
IT auditing is a profession that has gained its position in the audit world over the years. From supporting a financial audit it has now its own purpose and goal. The development of new technologies and architectures is very fast, but still it can be said the IT auditing profession has grown the last years. Audit standards, compliance regulations and developments in education for the IT auditor have changed over the years. But is this enough to audit new technologies and can IT auditing cope with the fast development of new technologies? Service-oriented architecture emerged as new technology in literature since 1996. In the Netherlands this technology has been a hype between 2006 and 2007. IT auditors have stated in interviews that they are aware of the impact that SOA has on this profession. They are also aware that SOA will need another audit approach, because the environment is different than the traditional IT environments on which the audit programs are based on. SOA challenges the IT auditor in many ways. The demand for more control and monitoring will increase because of the rise of new technologies and changes in economical and political aspects.
Sivakumar Somasundaram, Daniel Anchiso Governance and Service Delivery Sivakumar Somasundaram, Daniel Anchiso Governance and Service Delivery Новинка

Sivakumar Somasundaram, Daniel Anchiso Governance and Service Delivery

8864 руб.
This book is an outcome of the study conducted with an objective of investigating the governance of urban water supply service in Hosanna town of SNNPRS, Ethiopia. Urban water supply service provision and its administration is the most common problem through the world in both developed and developing countries. In the study area, Water supply service provision has been suffering from lack of proper service with regards to water distribution, operation and maintenance, financial management and ensuring the participation of different stakeholders in water supply service provision. Hence, the authors have made an attempt to analyze the aforementioned problems and to provide solution through the creation of good water supply service provision and its administration in the study area. Accordingly the problems faced by the Hosanna Town Administration with regard to urban water supply service provision were identified concerning current service provision status like poor access, Provision, distribution, networking with various stakeholders were identified in this study.
Mark Daskin S. Service Science Mark Daskin S. Service Science Новинка

Mark Daskin S. Service Science

12563.46 руб.
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public's satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Service Science provides managers and students of the service industries with the quantitative skills necessary to model key decisions and performance metrics associated with services, including the management of resources, distribution of goods and services to customers, and the analysis and design of queueing systems. The book begins with a brief introduction to the service sector followed by an introduction to optimization and queueing modeling, providing the methodological background needed to analyze service systems. Subsequent chapters present specific topics within service operations management, including: Location modeling and districting Resource allocation problems Short- and long-term workforce management Priority services, call center design, and customer scheduling Inventory modeling Vehicle routing The author's own specialized software packages for location modeling, network optimization, and time-dependent queueing are utilized throughout the book, showing readers how to solve a variety of problems associated with service industries. These programs are freely available on the book's related web site along with detailed appendices and online spreadsheets that accompany the book's «How to Do It in Excel» sections, allowing readers to work hands-on with the presented techniques. Extensively class-tested to ensure a comprehensive presentation, Service Science is an excellent book for industrial engineering and management courses on service operations at the upper-undergraduate and graduate levels. The book also serves as a reference for researchers in the fields of business, management science, operations research, engineering, and economics. This book was named the 2010 Joint Publishers Book of the Year by the Institute of Industrial Engineers.
Panetto Herve Interoperability for Enterprise Software and Applications. Proceedings of the Workshops and the Doctorial Symposium of the I-ESA International Conference 2010 Panetto Herve Interoperability for Enterprise Software and Applications. Proceedings of the Workshops and the Doctorial Symposium of the I-ESA International Conference 2010 Новинка

Panetto Herve Interoperability for Enterprise Software and Applications. Proceedings of the Workshops and the Doctorial Symposium of the I-ESA International Conference 2010

10178 руб.
Within the framework of the Sixth I-ESA International Conference, supported by the INTEROP VLab (International Virtual Laboratory on Enterprise Interoperability, http://www.interop-vlab.eu), three workshops and a Doctoral Symposium have been organized in order to strengthen some key topics related to interoperability for enterprise applications and software. The workshops were selected to complement the conference topics, leaving more time to researchers for brainstorming and then coming up, at the end of the workshops, with new research directions for the future. The goal of the workshop “Standards – a Foundation for Interoperability” is to increase awareness and understanding of interoperability standards as a fundamental need. The workshop “Use of MDI/SOA Concepts in Industry” promotes the application of MDI (Model-Driven Interoperability) combined with SOA (Services Oriented Architecture) and the associated technology (BPM, Enterprise Modeling, ontology, mediation, model transformation, etc.) in industry. The workshop on “Dynamic Management across Interoperating Enterprises” investigates the need for enhancements to current business management systems and processes to address the needs of global trading across enterprises utilizing the new service-oriented Internet. Finally, the Doctoral Symposium has given the opportunity for students involved in the preparation of their PhDs in this emerging area to present and discuss their research issues and ideas with senior researchers.
Phil Simon The Next Wave of Technologies. Opportunities in Chaos Phil Simon The Next Wave of Technologies. Opportunities in Chaos Новинка

Phil Simon The Next Wave of Technologies. Opportunities in Chaos

3975.78 руб.
Your all-inclusive guide to all the latest technologies Providing you with a better understanding of the latest technologies, including Cloud Computing, Software as a Service, Service-Oriented Architecture (SOA), Open Source, Mobile Computing, Social Networking, and Business Intelligence, The Next Wave of Technologies: Opportunities in Chaos helps you know which questions to ask when considering if a specific technology is right for your organization. Demystifies powerful but largely misunderstood technologies Explains how each technology works Provides key guidance on determining if a particular technology is right for your organization Contains contributions from experts on Cloud Computing, Service-Oriented Architecture (SOA), Software as a Service (SaaS), Open Source, Mobile Technologies, Enterprise Risk Management, Social Media, Business Intelligence, and more More of a management text than a technical guide, the book is designed to help your organization better understand these exciting new technologies and their potential impact. The Next Wave of Technologies: Opportunities in Chaos will help you determine if your organization is ready for a specific technology, how to prepare for its successful adoption, how to measure success, and the key risks and red flags to recognize.
Claire Boscq Scott Thrive with The Hive Claire Boscq Scott Thrive with The Hive Новинка

Claire Boscq Scott Thrive with The Hive

1852 руб.
""A practical guide to service excellence with lessons from nature's most powerful business organisation - The Beehive"".The Busy Queen Bee takes a look at the importance to a successful business of its customers. She uses a powerful analogy from Nature, describing the work of the humble Bee and its ultra efficient work ethic. Beehives are fascinating, well-oiled machines; the similarities with the running of a business and the running of the Hive are incredible. Adapting some of their work ethic and re-focusing businesses to create a real service culture throughout their organisation is the key to success during those challenging time. In this Customer Service book, the Busy Queen Bee describe her very own view of the delivery of Customer Excellence. She has created 10 simple steps to follow on how to look after your internal and external customers, delighting them and creating exceptional customer experience and ultimately creating a real service culture within your organisation.
Olayiwola Wasiu Bello Mobile Telecommunication Customer Loyalty in Nigeria. Determining factors Olayiwola Wasiu Bello Mobile Telecommunication Customer Loyalty in Nigeria. Determining factors Новинка

Olayiwola Wasiu Bello Mobile Telecommunication Customer Loyalty in Nigeria. Determining factors

5314 руб.
Master's Thesis from the year 2010 in the subject Communications - Miscellaneous, , course: Master of Business Administration, language: English, abstract: ABSTRACTThis Master's thesis sought to assess and analyze the variables capable of influencing loyalty of mobile phone subscribers as well as how service providers can enhance loyalty of their customers in Nigeria. The study was basically a survey that used the quantitative approach. A structured questionnaire was developed and personally administered to a sample of University of Ilorin students across four major GSM operators in the country. Four hundred (400) respondents were sampled through a stratified random sampling. Out of this, three hundred and forty-eight (348) copies of the questionnaire constituting 87% response rate were got for analysis. Of the eleven (11) operational factors that were used to assess loyalty of customers in the Nigeria Mobile Telecoms industry, all variables except Brand Image and Service Centre Quality were found to be capable of influencing customer loyalty and also considered as the most important loyalty variables in the industry. The unavailability of Mobile Number Portability was found to be a prominent factor in tying consumers down to service providers while the generally low satisfaction with the present state of service delivery in the industry also plays a role in this direction. Therefore, the retention been enjoyed by the service providers can be described as circumstanti...
Elizabeth Ben-Ishai Fostering Autonomy. A Theory of Citizenship, the State, and Social Service Delivery Elizabeth Ben-Ishai Fostering Autonomy. A Theory of Citizenship, the State, and Social Service Delivery Новинка

Elizabeth Ben-Ishai Fostering Autonomy. A Theory of Citizenship, the State, and Social Service Delivery

5502 руб.
In Fostering Autonomy, Elizabeth Ben-Ishai explores the role of the state in fostering autonomy in vulnerable citizens-such as people who are addicted to drugs, domestic violence survivors, welfare recipients, and undocumented immigrants-through social service delivery. Building on a feminist conception of "relational" autonomy, the book draws on empirical examples of service delivery to generate a rich theoretical account of the autonomy-fostering state.Ben-Ishai's analysis focuses on four case studies. The first two cases, on "New Paternalist" programs and welfare policies for immigrants, present examples of programs and policies that fail to foster autonomy. This is in part because they are premised upon flawed notions of the autonomous individual and its relationship to the state. The second two cases, on services for domestic violence survivors and harm-reduction services for people who use drugs, turn the preceding autonomy-fostering failures on their head, pointing to unique instances of services that effectively enable autonomy. These cases demonstrate the ways government services shape citizens' abilities to live autonomously-"to pursue their own ends or life plans."
Ryan Donnelly F. Novel Delivery Systems for Transdermal and Intradermal Drug Delivery Ryan Donnelly F. Novel Delivery Systems for Transdermal and Intradermal Drug Delivery Новинка

Ryan Donnelly F. Novel Delivery Systems for Transdermal and Intradermal Drug Delivery

11232.84 руб.
This research book covers the major aspects relating to the use of novel delivery systems in enhancing both transdermal and intradermal drug delivery. It provides a review of transdermal and intradermal drug delivery, including the history of the field and the various methods employed to produce delivery systems from different materials such as device design, construction and evaluation, so as to provide a sound background to the use of novel systems in enhanced delivery applications. Furthermore, it presents in-depth analyses of recent developments in this exponentially growing field, with a focus on microneedle arrays, needle-free injections, nanoparticulate systems and peptide-carrier-type systems. It also covers conventional physical enhancement strategies, such as tape-stripping, sonophoresis, iontophoresis, electroporation and thermal/suction/laser ablation Discussions about the penetration of the stratum corneum by the various novel strategies highlight the importance of the application method. Comprehensive and critical reviews of transdermal and intradermal delivery research using such systems focus on the outcomes of in vivoanimal and human studies. The book includes laboratory, clinical and commercial case studies featuring safety and patient acceptability studies carried out to date, and depicts a growing area for use of these novel systems is in intradermal vaccine delivery. The final chapters review recent patents in this field and describe the work ongoing in industry.
Richard Misek Chromatic Cinema. A History of Screen Color Richard Misek Chromatic Cinema. A History of Screen Color Новинка

Richard Misek Chromatic Cinema. A History of Screen Color

2222.46 руб.
Chromatic Cinema provides the first wide-ranging historical overview of screen color, exploring the changing uses and meanings of color in moving images, from hand painting in early skirt dance films to current trends in digital color manipulation. Offers both a history and a theory of screen color in the first full-length study ever published Provides an in-depth yet accessible account of color's spread through and ultimate effacement of black-and-white cinema, exploring the technological, cultural, economic, and artistic factors that have defined this evolving symbiosis Engages with film studies, art history, visual culture and technology studies in a truly interdisciplinary manner Includes 65 full-color illustrations of films ranging from Expressionist animation to Hollywood and Bollywood musicals, from the US ’indie' boom to1980s neo-noir, Hong Kong cinema, and recent comic-book films

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Praise for Service-Oriented Architecture «This book provides a superb overview of the SOA topic. Marks and Bell provide practical guidance across the entire SOA life cycle-from business imperatives and motivations to the post-deployment business and technical metrics to consider. With this book, Marks and Bell demonstrate a unique ability to take the complex dynamics of SOA, and through an eloquent set of metaphors, models, and principles, provide an understandable and insightful how-to manual for both technical and business executives. This will become a required handbook for any organization implementing SOA.» —Dan Bertrand, Enterprise Technology Officer & EDS Fellow, EDS Corporation «A fundamental breakthrough in the business and technology perspectives of SOA-this book belongs in every software developer, architect, and IT executive library. Marks and Bell demonstrate a creative and practical approach to building complex, service-oriented systems. I especially liked the hands-on perspective brought to multiple aspects of SOA. A must-have guide in the technology turbulence of the future.» —Ariel Aloni, Chief Technology Officer, SunGard Data Management Solutions «This outstanding text gets straight to the heart of the matter, cutting through the hyperbole and discussing how to drive real business value through SOA. It will certainly impact my behavior, our governance models, and, subsequently, the successful business outcomes we derive as we continue to embrace SOA. A must-read for battle-scarred SOA veterans and fledgling architects alike.» —Christopher Crowhurst, Vice President and Chief Architect, Thomson Learning «Too often, SOA has been perceived as 'all about the technology'-standards, technology stacks, operational monitoring, and the like. In this book, Marks and Bell expand beyond the technology to provide a refreshing business-driven perspective to SOA, connecting the dots between business requirements, architecture, and development and operations, and overlaying these perspectives with tried-and-true governance techniques to keep SOA initiatives on track. A must-read for those leading the charge to adopt SOA within their enterprise.» —Brent Carlson, Chief Technology Officer, LogicLibrary and coauthor of San Francisco Design Patterns: Blueprints for Business Software «Marks and Bell have captured a wealth of practical experience and lessons learned in what has become the hottest topic in software development. In this book, they explain in detail what works and what does not, from procedural issues to technical challenges. This book is an invaluable reference for organizations seeking the benefits of SOAs.» —Dr. Jeffrey S. Poulin, System Architect, Lockheed Martin and author of Measuring Software Reuse: Principles, Practices, and Economic Models «One of the last things companies often consider when implementing a business solution such as SOA is the impact on people. Marks and Bell provide an in-depth look at 'what has to change' from a process standpoint to make any SOA implementation a success. A great read for those considering to embark on an enterprise SOA and looking for the right mix of people, process, and products.» —Alan Himler, Vice President of Product Management and Marketing, LogicLibrary SOA is a complex topic and a complex organizational goal Service-Oriented Architecture: A Planning and Implementation Guide for Business and Technology shows you how to plan, implement, and achieve SOA value through its prescriptive approach, joining the business and strategic perspective to the technical and architectural perspective. Applicable to all industries, technology platforms, and operating environments, this innovative book provides you with the essential strateg
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