service operation



Jan van Bon ITIL. V3 - A Pocket Guide Jan van Bon ITIL. V3 - A Pocket Guide Новинка

Jan van Bon ITIL. V3 - A Pocket Guide

3334 руб.
Книга "ITIL® V3 - A Pocket Guide".This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the 'lifecycle' approach?Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement
Eric Bauer Lean Computing for the Cloud Eric Bauer Lean Computing for the Cloud Новинка

Eric Bauer Lean Computing for the Cloud

6556.36 руб.
Applies lean manufacturing principles across the cloud service delivery chain to enable application and infrastructure service providers to sustainably achieve the shortest lead time, best quality, and value Applies lean thinking across the cloud service delivery chain to recognize and minimize waste Leverages lessons learned from electric power industry operations to operations of cloud infrastructure Applies insights from just-in-time inventory management to operation of cloud based applications Explains how traditional, Information Technology Infrastructure Library (ITIL) and Enhanced Telecom Operation Map (eTOM) capacity management evolves to lean computing for the cloud
Randy A. Steinberg Servicing ITSM. A HANDBOOK OF SERVICE DESCRIPTIONS FOR IT SERVICE MANAGERS AND A MEANS FOR BUILDING THEM Randy A. Steinberg Servicing ITSM. A HANDBOOK OF SERVICE DESCRIPTIONS FOR IT SERVICE MANAGERS AND A MEANS FOR BUILDING THEM Новинка

Randy A. Steinberg Servicing ITSM. A HANDBOOK OF SERVICE DESCRIPTIONS FOR IT SERVICE MANAGERS AND A MEANS FOR BUILDING THEM

2727 руб.
What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. It's all here-complete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, and much more all packed into this one handbook!Just about every IT support service is described in this book. Take the service descriptions you need, mix, match and customize them to quickly create the content needed for your own service catalogs and portfolios. "Many books talk about how to build a service catalog-this book is a service catalog!""We really struggled to identify and pull our IT services together until we saw this material-it saved us months!""With this material, we can finally tell the business what IT actually delivers to them!""A valuable reference resource for ITSM practitioners, service managers, CIOs, procurement managers, and anyone else sourcing the services needed to run an entire IT infrastructure operation!""One can put together an entire IT service management operation just from the service descriptions in this book!"
Service Operation Service Operation Новинка

Service Operation

13552 руб.
Successfully bringing a well-designed service into the live environment takes efficient planning. It is necessary to deliver new or changed services with the appropriate balance of speed, cost and safety while ensuring minimum disruption to operations. Service Transition provides and supports the 'business as usual' delivery of the organization's requirements from IT. This book provides guidance on managing the many aspects of service changes, preventing undesired consequences while allowing for innovation. It is essential reading for anyone seeking to deliver IT change with the best possible benefit to the business. The International /fSMF organization, through its International Publications Executive Sub-Committee (IPESC), comprised of members from all /fSMF chapters around the world, has given formal /fSMF International endorsement to this book.
Registration And Draft; List Of State And Federal Officers Conducting The Operation Of The Selective Service Law In The State Of California . June 30, 1918 Registration And Draft; List Of State And Federal Officers Conducting The Operation Of The Selective Service Law In The State Of California . June 30, 1918 Новинка

Registration And Draft; List Of State And Federal Officers Conducting The Operation Of The Selective Service Law In The State Of California . June 30, 1918

685 руб.
Эта книга — репринт оригинального издания, созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг.
Liz Gallacher ITIL Foundation Exam Study Guide Liz Gallacher ITIL Foundation Exam Study Guide Новинка

Liz Gallacher ITIL Foundation Exam Study Guide

2639.18 руб.
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Ebrahim Vaahedi Practical Power System Operation Ebrahim Vaahedi Practical Power System Operation Новинка

Ebrahim Vaahedi Practical Power System Operation

8153.16 руб.
Power system operation from an operator’s perspective Power systems are operated with the primary objectives of safety, reliability, and efficiency. Practical Power System Operation is the first book to provide a comprehensive picture of power system operation for both professional engineers and students alike. The book systematically describes the operator’s functions, the processes required to operate the system, and the enabling technology solutions deployed to facilitate the processes. In his book, Dr. Ebrahim Vaahedi, an expert practitioner in the field, presents a holistic review of: The current state and workings of power system operation Problems encountered by operators and solutions to remedy the problems Individual operator functions, processes, and the enabling technology solutions Deployment of real-time assessment, control, and optimization solutions in power system operation Energy Management Systems and their architecture Distribution Management Systems and their architecture Power system operation in the changing energy industry landscape and the evolving technology solutions Because power system operation is such a critical function around the world, the consequences of improper operation range from financial repercussions to societal welfare impacts that put people’s safety at risk. Practical Power System Operation includes a step-by-step illustrated guide to the operator functions, processes, and decision support tools that enable the processes. As a bonus, it includes a detailed review of the emerging technology and operation solutions that have evolved over the last few years. Written to the standards of higher education and university curriculums, Practical Power System Operation has been classroom tested for excellence and is a must-read for anyone looking to learn the critical skills they need for a successful career in power system operations.
Nils Peters Operational Exellence - Identifying qualifying and order winning factors Nils Peters Operational Exellence - Identifying qualifying and order winning factors Новинка

Nils Peters Operational Exellence - Identifying qualifying and order winning factors

2002 руб.
Seminar paper from the year 2009 in the subject Business economics - Supply, Production, Logistics, grade: Sehr gut, The University of Surrey (School of Management), language: English, abstract: Following the concept of value disciplines (Treacy, 1993), companies can reach leadership positions in their industries by focusing on one of the three following areas:- Product Leadership- Customer Intimacy- Operational ExcellenceFocusing on companies which are well known for their success based on operational excellence, goal of this paper is to compare and contrast the operation strategies of two manufacturing and two service firms:• easyJet (service) • Dell (manufacturer) • Zara (manufacturer)• McDonald's (service)
Amare Melkamu Reservoir Operation using Monte-Carlo Simulation Techniques Amare Melkamu Reservoir Operation using Monte-Carlo Simulation Techniques Новинка

Amare Melkamu Reservoir Operation using Monte-Carlo Simulation Techniques

9464 руб.
In any given river basin hydro-system reservoirs for irrigated agriculture can be planned/implemented upstream of hydro power plants. Depending on the location of resources in a given hydro-system, irrigation and hydro power can be computing needs for the river basin system. Such situation demands proper planning of resources in which reservoir operation is one of the important tools to effect resource planning exercises. Reservoir operation works are basic tools to establish operation rules, in which water balance simulation of the reservoir resources is a pre- requisite. Water balance simulation works for natural lakes like Tana is a night mare. This book, practically indicates the techniques of reservoir operation and water balance simulation works for a natural lake. It also indicates the techniques on how to establish operation rules at different scenarios.
Jizhong Zhu Optimization of Power System Operation Jizhong Zhu Optimization of Power System Operation Новинка

Jizhong Zhu Optimization of Power System Operation

10804.74 руб.
Optimization of Power System Operation, 2nd Edition, offers a practical, hands-on guide to theoretical developments and to the application of advanced optimization methods to realistic electric power engineering problems. The book includes: New chapter on Application of Renewable Energy, and a new chapter on Operation of Smart Grid New topics include wheeling model, multi-area wheeling, and the total transfer capability computation in multiple areas Continues to provide engineers and academics with a complete picture of the optimization of techniques used in modern power system operation
Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Duqu/Duqu 2.0 Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Duqu/Duqu 2.0 Новинка

Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Duqu/Duqu 2.0

3552 руб.
An examination of cyber attack threat trends including Duqu and Duqu 2.0. With background on advanced persistent threats, cyber electronic warfare, cyber security standards, cyber-attacks, cyberterrorism, Operation High Roller, Operation Merlin, Operation Olympic Games, Siberian pipeline sabotage, Stuxnet, Tailored Access Operations, and vulnerability of nuclear plants to attack.
Brocard Сикрет Сервис, 3 шт по 15 мл Brocard Сикрет Сервис, 3 шт по 15 мл Новинка

Brocard Сикрет Сервис, 3 шт по 15 мл

360 руб.
В парфюмерном наборе от Brocard "Secret Service" представлены ароматы: Secret Service Original, Secret Service Platinum, Secret Service Legend.
Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Robin Qiu G. Service Science. The Foundations of Service Engineering and Management Новинка

Robin Qiu G. Service Science. The Foundations of Service Engineering and Management

10216.2 руб.
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Stuxnet Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Stuxnet Новинка

Harrison Dreggs, Ted Hobson, Xavier Hollenbeck Cyber Attack Threat Trends. Stuxnet

3564 руб.
An examination of cyber attack threat trends including Stuxnet. With background on advanced persistent threats, cyber electronic warfare, cyber security standards, cyber-attacks, cyberterrorism, Operation High Roller, Operation Merlin, Operation Olympic Games, Siberian pipeline sabotage, Tailored Access Operations, and vulnerability of nuclear plants to attack.
Wei Lun Chang Service Mining. Framework and Application Wei Lun Chang Service Mining. Framework and Application Новинка

Wei Lun Chang Service Mining. Framework and Application

4577 руб.
The shifting focus of service from the 1980s to 2000shas proved that IT not only lowers the cost of servicebut creates avenues to enhance and increase revenuethrough service. The new type of service, e-service,is mobile, flexible, interactive, and interchangeable.While service science provides an avenue for futureservice researches, the specific research areas fromthe IT perspective still need to be elaborated.This book introduces a novel concept-servicemining-to address several research areas fromtechnology, model, management, and applicationperspectives. Service mining is defined as "a systematicalprocess including service discovery, serviceexperience, service recovery, and service retentionto discover unique patterns and exceptionalvalues within the existing services."The goal of service mining is similar to data mining,text mining, or web mining, and aims to "detectsomething new" from the service pool. The majordifference is the feature of service is quite distinctfrom the mining target, like data or text.This book devises concepts of service mining andidentifies the possible applications. The author providesa roadmap of service mining to researchers,managers, and marketers in service sectors.
John Wiseman Operation Lavivrus John Wiseman Operation Lavivrus Новинка
Elle James Operation XOXO Elle James Operation XOXO Новинка

Elle James Operation XOXO

304.61 руб.
Frühbeck Thomas Threshold RSA in Sensor Networks Frühbeck Thomas Threshold RSA in Sensor Networks Новинка

Frühbeck Thomas Threshold RSA in Sensor Networks

7502 руб.
Automation and remote control are key drivers for productivity and flexibility of modern society. In production environments and at home the continuously increasing levels of service are only feasible by automating repetitive work. Automated processes must be supervised to assure safety and security (confidentiality, integrity and availability) of operation. Sensor networks strive to provide a fail safe infrastructure for surveillance and measurement by low cost redundancy, unattended operation and distributed algorithms. Cryptography is a means to assure authenticity, consistency and privacy for such distributed infrastructures. This work presents an implementation of a cryptographic protocol for public/private key establishment without trusted dealer for sensor networks based on autonomous peer to peer protocols. A simulator is presented that facilitates the development and testing of the interactive protocol stack on standard PC systems without need of complex dedicated infrastructures.
Chih-Hsien Chen, Chyi Jaw, Bo-Xun Xiao Measuring Service Innovation Performance - Measuring Service Innovation Performance by Diffusion Model. Empirical Evidence on New Festivals of Tourism Chih-Hsien Chen, Chyi Jaw, Bo-Xun Xiao Measuring Service Innovation Performance - Measuring Service Innovation Performance by Diffusion Model. Empirical Evidence on New Festivals of Tourism Новинка

Chih-Hsien Chen, Chyi Jaw, Bo-Xun Xiao Measuring Service Innovation Performance - Measuring Service Innovation Performance by Diffusion Model. Empirical Evidence on New Festivals of Tourism

8139 руб.
It is not easy to protect an unique service by regulation and patent because of the service characteristics. Service firms just only develop innovations continually to define and extend their market. Specially, the growth of some service industries (e.g. tourism) is limited by the once consumption which is difficult to repeat in short duration. The weakness has pushed these service industries to stimulate the new consumption by continual innovations which need many resources. But the ambiguous performance of service innovation could not prove the reasonableness of resource allocation. This study tries to measure new service diffusion as innovation performance in order to help evaluate the innovation decision in service industry.
Joy Field Designing Service Processes to Unlock Value Joy Field Designing Service Processes to Unlock Value Новинка

Joy Field Designing Service Processes to Unlock Value

4527 руб.
The service process design landscape is changing, with a much broader range of design options now available. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovations; many tasks previously performed by the service provider may now be performed by either the customer or the service provider. As a result, customers are playing a more active role in the service process not only through self-service but also by providing information to the service provider to create a more personalized service experience. This book explores how service processes can be designed to leverage opportunities for service providers and customers to cocreate value. Inside, you will learn about frameworks for value cocreation and models for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services. And with the growing involvement of customers in performing service tasks, service process outcomes are increasingly dependent on the capabilities of both service providers and customers. You will learn about real approaches to unlocking these capabilities to further boost value cocreation.
Joy M. Field Designing Service Processes to Unlock Value, Second Edition Joy M. Field Designing Service Processes to Unlock Value, Second Edition Новинка

Joy M. Field Designing Service Processes to Unlock Value, Second Edition

4514 руб.
The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovations; many tasks previously performed by the service provider may now be performed by either the customer or the service provider. As a result, customers are playing a more active role in the service process, not only through self-service but also through providing information to the service provider to create a more personalized service experience. Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value. Readers will learn about frameworks for value Co-Creation and models for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services. The book concludes with approaches to unlock these capabilities-and further boost value Co-Creation. This second edition includes new and updated examples of technology-enabled innovations that provide unprecedented flexibility in service process design and continue to transform how service providers and customers co-produce services. At the same time, readers will see how these innovations can have important-and sometimes surprising-impacts on the nature of the benefit and cost tradeoffs an...
Bmc (Leyland) 1.5 . 1.8 Litre Diesel Engines Operation and Repair Manuals Bmc (Leyland) 1.5 . 1.8 Litre Diesel Engines Operation and Repair Manuals Новинка

Bmc (Leyland) 1.5 . 1.8 Litre Diesel Engines Operation and Repair Manuals

3177 руб.
This book contains the operator's handbooks as well as the complete repair operation manuals for these still very popular marine and stationary engines.
United States Department of Agriculture General Specifications for Dairy Plants Approved for USDA Inspection and Grading Service United States Department of Agriculture General Specifications for Dairy Plants Approved for USDA Inspection and Grading Service Новинка

United States Department of Agriculture General Specifications for Dairy Plants Approved for USDA Inspection and Grading Service

2139 руб.
Prior to the approval of a plant, a designated representative of the Administrator shall make a survey of the plant, premises, storage facilities, equipment and raw material, volume of raw material processed daily, and facilities for handling the products at the plant. The survey shall be made at least twice a year to determine whether the facilities, equipment, method of operation, and raw material being received are adequate and suitable for USDA inspection and grading service in accordance with the provisions of this part. To be eligible for approval a plant shall satisfactorily meet the specifications of this subpart as determined by the Administrator.
Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management Новинка

Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management

11483.32 руб.
This book summarizes the key Quality of Service technologies deployed in telecommunications networks: Ethernet, IP, and MPLS. The QoS of the network is made up of two parts: fault and resource management. Network operation quality is among the functions to be fulfilled in order to offer QoS to the end user. It is characterized by four parameters: packet loss, delay, jitter or the variation of delay over time, and availability. Resource management employs mechanisms that enable the first three parameters to be guaranteed or optimized. Fault management aims to ensure continuity of service.
Dragonforce: Reaching Into Infinity. Limited Edition (DVD + CD) Dragonforce: Reaching Into Infinity. Limited Edition (DVD + CD) Новинка

Dragonforce: Reaching Into Infinity. Limited Edition (DVD + CD)

1617 руб.
Live At Woodstock Festival, Poland 2016 01. Holding On 02. Heroes Of Our Time 03. Operation Ground And Pound Four Cameras Multiple Angles View Versions 04. Holding On 05. Heroes Of Our Time 06. Operation Ground And Pound
Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management Новинка

Andre Perez IP, Ethernet and MPLS Networks. Resource and Fault Management

11190.63 руб.
This book summarizes the key Quality of Service technologies deployed in telecommunications networks: Ethernet, IP, and MPLS. The QoS of the network is made up of two parts: fault and resource management. Network operation quality is among the functions to be fulfilled in order to offer QoS to the end user. It is characterized by four parameters: packet loss, delay, jitter or the variation of delay over time, and availability. Resource management employs mechanisms that enable the first three parameters to be guaranteed or optimized. Fault management aims to ensure continuity of service.
Chicago Board of supervising engineers Reply to an order by the Chicago city council for information respecting improvements made under the 1907 ordinances in service, operation and equipment of the Chicago surface traction companies Chicago Board of supervising engineers Reply to an order by the Chicago city council for information respecting improvements made under the 1907 ordinances in service, operation and equipment of the Chicago surface traction companies Новинка

Chicago Board of supervising engineers Reply to an order by the Chicago city council for information respecting improvements made under the 1907 ordinances in service, operation and equipment of the Chicago surface traction companies

497 руб.
Эта книга — репринт оригинального издания, созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг.
Operation of school lunch projects : circular outlining the techniques for conducting the school lunch program Operation of school lunch projects : circular outlining the techniques for conducting the school lunch program Новинка

Operation of school lunch projects : circular outlining the techniques for conducting the school lunch program

820 руб.
Эта книга — репринт оригинального издания (издательство "Washington, D.C. : Federal Works Agency, Work Projects Administration, Division of Professional and Service Projects", 1940 год), созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг.
Steve Hodges Fundamentals of Infrared and Visible Detector Operation and Testing Steve Hodges Fundamentals of Infrared and Visible Detector Operation and Testing Новинка

Steve Hodges Fundamentals of Infrared and Visible Detector Operation and Testing

11190.63 руб.
Presents a comprehensive introduction to the selection, operation, and testing of infrared devices, including a description of modern detector assemblies and their operation This book discusses how to use and test infrared and visible detectors. The book provides a convenient reference for those entering the field of IR detector design, test or use, those who work in the peripheral areas, and those who teach and train others in the field. Chapter 1 contains introductory material. Radiometry is covered in Chapter 2. The author examines Thermal detectors in Chapter 3; the “Classical” photon detectors – simple photoconductors and photovoltaics in Chapter 4; and “Modern Photon Detectors” in Chapter 5. Chapters 6 through 8 consider respectively individual elements and small arrays of elements the “readouts” (ROICs) used with large imaging arrays; and Electronics for FPA Operation and Testing. The Test Set and The Testing Process are analyzed in Chapters 9 and 10, with emphasis on uncertainty and trouble shooting. Chapters 11 through 15 discuss related skills, such as Uncertainty, Cryogenics, Vacuum, Optics, and the use of Fourier Transforms in the detector business. Some highlights of this new edition are that it Discusses radiometric nomenclature and calculations, detector mechanisms, the associated electronics, how these devices are tested, and real-life effects and problems Examines new tools in Infrared detector operations, specifically: selection and use of ROICs, electronics for FPA operation, operation of single element and very small FPAs, microbolometers, and multi-color FPAs Contains five chapters with frequently sought-after information on related subjects, such as uncertainty, optics, cryogenics, vacuum, and the use of Fourier mathematics for detector analyses Fundamentals of Infrared and Visible Detector Operation and Testing, Second Edition, provides the background and vocabulary necessary to help readers understand the selection, operation, and testing of modern infrared devices.
Bob Oros Restaurant Turnaround. How Your Food Service Operation Can Cut Expenses and Add Revenue Starting in Less Than 60 Minutes Bob Oros Restaurant Turnaround. How Your Food Service Operation Can Cut Expenses and Add Revenue Starting in Less Than 60 Minutes Новинка

Bob Oros Restaurant Turnaround. How Your Food Service Operation Can Cut Expenses and Add Revenue Starting in Less Than 60 Minutes

1989 руб.
Save 10% on your labor cost - Save $44,000 on your food cost - Increase the size of every check - Five steps that will fix your finances - Five quick management concepts - 5 interviews with successful owners - Identify and market your unique sizzle - Beef up your menu with better pricing - Get your staff motivated and excited - A crash course in meat and seafood - How people decide where to eat out - Food safety.
Walter R. Sanders Ice delivery : a complete treatise on the subject, dealing with inefficiency and waste in delivery methods, how to remedy them, organization, personnel and duties of employees, operation, costs, accounting systems, service, equipment Walter R. Sanders Ice delivery : a complete treatise on the subject, dealing with inefficiency and waste in delivery methods, how to remedy them, organization, personnel and duties of employees, operation, costs, accounting systems, service, equipment Новинка

Walter R. Sanders Ice delivery : a complete treatise on the subject, dealing with inefficiency and waste in delivery methods, how to remedy them, organization, personnel and duties of employees, operation, costs, accounting systems, service, equipment

906 руб.
Эта книга — репринт оригинального издания (издательство "Chicago : Nickerson & Collins", 1922 год), созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг.
Jon Paz Salesforce Service Cloud For Dummies Jon Paz Salesforce Service Cloud For Dummies Новинка

Jon Paz Salesforce Service Cloud For Dummies

1979.22 руб.
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll discover how to set up a sophisticated support center for your business in a matter of a few hours. Whether you're a service executive, manager, support agent, or system administrator, you will discover how to maximize usage of Service Cloud through best practices and step-by-step guidelines. This book will help your customer service departments gain a holistic view of the customers they serve, and provide your customers with meaningful, efficient interactions. Examines how to enable your agents to provide efficient service Discusses how to interact with customers through any channel Offers insights on improving internal communication and collaboration Shows how to resolve customer's questions in a timely manner Take advantage of this opportunity to be heard above your competition with the help of Salesforce Service Cloud For Dummies.
Rza Ragimovich Kafarov TUBE-TYPE FURNACES. GS TYPE. PATHS OF OPTIMIZATION OF OPERATION OF TUBE-TYPE FURNACES ORF Rza Ragimovich Kafarov TUBE-TYPE FURNACES. GS TYPE. PATHS OF OPTIMIZATION OF OPERATION OF TUBE-TYPE FURNACES ORF Новинка

Rza Ragimovich Kafarov TUBE-TYPE FURNACES. GS TYPE. PATHS OF OPTIMIZATION OF OPERATION OF TUBE-TYPE FURNACES ORF

320 руб.
The summaryThe tube-type furnaces are main customers of combustible on ORF, therefore their optimal operation is defining for economics of an oil refining complex. The optimization of operation of tube-type furnaces requires (demands) first of all conducting comprehensive them investigation with usage of modern instruments for mining and realization of a complex of measures on recovery of work capacity of tube-type furnaces, rise them COP.
Massachusetts. Commission on Interstate Co-operation Annual report to the General Court of the Commission on Interstate Co-operation Massachusetts. Commission on Interstate Co-operation Annual report to the General Court of the Commission on Interstate Co-operation Новинка

Massachusetts. Commission on Interstate Co-operation Annual report to the General Court of the Commission on Interstate Co-operation

741 руб.
Эта книга — репринт оригинального издания (издательство "Boston : The Commission", 1938 год), созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг.Annual report to the General Court of the Commission on Interstate Co-operation.
Emma Leigh Differently Human Emma Leigh Differently Human Новинка

Emma Leigh Differently Human

852 руб.
This book tells the story of my cochlear implant operation - the before (my thoughts as the operation date drew closer), the middle (the operation and recovery) and the after (waiting for the big switch on). Writing things down was an important process for me - but I also came to hope that my story would be useful to someone else in the future; after all there is little literature available for young adults who become deafened.
Zhuo Xu Designing and Implementing IP/MPLS-Based Ethernet Layer 2 VPN Services. An Advanced Guide for VPLS and VLL Zhuo Xu Designing and Implementing IP/MPLS-Based Ethernet Layer 2 VPN Services. An Advanced Guide for VPLS and VLL Новинка

Zhuo Xu Designing and Implementing IP/MPLS-Based Ethernet Layer 2 VPN Services. An Advanced Guide for VPLS and VLL

5543.67 руб.
A guide to designing and implementing VPLS services over an IP/MPLS switched service provider backbone Today's communication providers are looking for convenience, simplicity, and flexible bandwidth across wide area networks-but with the quality of service and control that is critical for business networking applications like video, voice and data. Carrier Ethernet VPN services based on VPLS makes this a reality. Virtual Private LAN Service (VPLS) is a pseudowire (PW) based, multipoint-to-multipoint layer 2 Ethernet VPN service provided by services providers By deploying a VPLS service to customers, the operator can focus on providing high throughput, highly available Ethernet bridging services and leave the layer 3 routing decision up to the customer. Virtual Private LAN Services (VPLS) is quickly becoming the number one choice for many enterprises and service providers to deploy data communication networks. Alcatel-Lucent VPLS solution enables service providers to offer enterprise customers the operational cost benefits of Ethernet with the predictable QoS characteristics of MPLS. Items Covered: Building Converged Service Networks with IP/MPLS VPN Technology IP/MPLS VPN Multi-Service Network Overview Using MPLS Label Switched Paths as Service Transport Tunnels Routing Protocol Traffi c Engineering and CSPF RSVP-TE Protocol MPLS Resiliency – Secondary LSP MPLS Resiliency – RSVP-TE LSP Fast Reroute Label Distribution Protocol IP/MPLS VPN Service Routing Architecture Virtual Leased Line Services Virtual Private LAN Service Hierarchical VPLS High Availability in an IP/MPLS VPN Network VLL Service Resiliency VPLS Service Resiliency VPLS BGP Auto-Discovery PBB-VPLS OAM in a VPLS Service Network
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The Single DadThough Alex Morrison's three little sons had terrific taste in picking out a dream mom, he had no intention of marrying the woman they chose. The boys wanted a mother, but Alex wasn't getting hitched – ever. The Matchmaking Kids The minute the Morrison boys met Shay Spencer, they put «Operation Mom» into place. She could handle anything – missing gerbils, exploding ant farms… even their dad. And the plan was working – sort of. The Perfect MomAll «Operation Mom» did was make Shay fall madly in love with the most confirmed bachelor father in the West. Perhaps it was time for «Operation Husband»… .
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Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
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